Pharmacy Technician

4 weeks ago

Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

Penn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a leading academic medical center, we foster collaboration among top clinicians, technicians, and business professionals across all disciplines.

At Penn Medicine, our employees are the driving force behind our mission. They shape our future every day, making a meaningful impact on the lives of our patients. Are you living your life's work?

Job Summary

The Ambulatory Pharmacy Technician is responsible for processing prescriptions for patients and their families in the clinic setting. This role involves collecting medication histories, filling scripts, and coordinating payments under the direction of a pharmacist.

Key Responsibilities

  • Determine patient insurance requirements for pre-certification, patient payments, and coverage limitations, and take necessary actions prior to discharge.
  • Maintain communication with ambulatory-based clinical pharmacists, social workers, discharge, and specialty pharmacy program team members as needed to obtain complete and accurate financial information for claim adjudication.
  • Immediately communicate any issues with coverage to the clinical practice to determine the appropriate next steps.
  • Communicate benefit investigation information proactively to the clinical practices and patients.
  • Support all myPennPharmacy services as needed.
  • Collaborate with internal team members to gather appropriate paperwork, prescriptions, billing information, and/or prescriptions.
  • Provide follow-up relating to communication to patients, clinical practices, and families for pharmaceutical needs and/or additional eligibility information to ensure ongoing medication access.
  • Interact with medical staff and their designees to obtain complete, accurate, and timely clinical and financial information required for payer reimbursement.
  • Provide education to patients and clinical practices regarding patient insurance coverage as it relates to their discharge medications.
  • Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
  • Other duties as assigned to support the unit, department, entity, and health system organization.

Credentials

Pharmacy Technician certification (CPhT) is required. A high school graduate or equivalent is also required. The successful candidate must be able to perform dosage calculations, communicate effectively with all levels of hospital personnel, perform basic office environment tasks, maintain proficiency in all Pharmacy computer systems, automated dispensing software and systems, and technical equipment required to perform duties. A working knowledge of Microsoft Outlook and the Internet is also necessary.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together, we will continue to make medical advances that help people live longer, healthier lives.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.

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