Pharmacy Technician Specialist
4 weeks ago
We are seeking a dedicated Pharmacy Technician to support our organization's mission and vision by providing exceptional customer service across a broad customer base.
As a Pharmacy Technician, you will play a crucial role in managing inbound calls at our National Customer Care Center from members, pharmacies, and prescribers, ensuring high standards of productivity, adherence to schedule, and quality are maintained.
Key responsibilities include informing prescribers about the formulary and the process for obtaining prior authorization, resolving pharmacy benefit queries for members, and offering immediate assistance to pharmacies regarding point of service questions.
A Bachelor's Degree or an equivalent level of experience is preferred, along with a background of 3 to 5 years in recent PBM and/or pharmacy-related roles.
Holding a Pharmacy Technician Certification is an advantage, and proficiency in managing telephone communications and English fluency are required.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
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