Implementation Specialist

5 days ago


Cleveland, Ohio, United States GENESYS Consulting Services Full time

Key Responsibilities:

  • Collaborate with clients to understand their unique needs and provide tailored solutions using our software.
  • Customize software settings to meet client requirements, ensuring optimal product utilization.
  • Deliver training sessions and provide ongoing support to resolve client issues.
  • Establish a feedback loop with clients to gather insights and work with our development team to improve the software.
  • Manage multiple client implementations, ensuring timely completion and adherence to project scope.

Qualifications:

  • Education: A high school diploma is required; a degree in a related field is preferred.
  • Experience: At least 2 years of experience in implementation or a similar role, preferably in the I/DD or healthcare industry.
  • Skills: Strong communication and problem-solving skills, ability to manage projects, and proficiency in technology.
  • Travel: Willingness to travel occasionally to client sites.

GENESYS Consulting Services, Inc is committed to being an equal opportunity employer.



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