Systems Administrator
2 weeks ago
We are seeking a highly skilled Systems Administrator to join our Digital Transformation and Ancillary Applications team at the University of Miami. As a key member of our team, you will be responsible for maintaining day-to-day technical operations of our assigned platform and related applications, including system administration, configuration, record maintenance, data cleansing, and system health checks.
You will work closely with senior functional and technical team members, managing and running complex technical projects, and collaborating with team members, core functional leaders, subject matter experts, and end users to deliver high-quality solutions.
The ideal candidate will have a strong background in CRM, system configuration, business analysis, project management, and process improvement, with a minimum of 3 years of relevant experience. Salesforce System Administrator Certification and Agile background are preferred.
We offer a competitive salary and a dynamic work environment that encourages collaboration, innovation, and growth. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
- Monitor system performance and integrations to identify issues and escalate to the proper channels for review and resolution.
- Research, test, troubleshoot, and participate in scheduled technical releases and upgrades.
- Work collaboratively with team members, core functional leaders, subject matter experts, and end users to deliver high-quality solutions.
- Responsible for engaging our community of users by providing support, training, moderating user-generated content, creating community content, and escalating any issues to the appropriate internal teams.
- Work as part of an Agile team to deliver high-quality solutions.
- Demonstrate Agile behaviors that emphasize collaboration, delivery, reflection, and improvement.
Requirements
- Bachelor's degree in a relevant field.
- Minimum 3 years of relevant experience, including CRM, system configuration, business analysis, project management, and process improvement.
- Agile background and Scrum master experience are preferred.
- Previous experience as a Salesforce system administrator is a plus.
What We Offer
- Competitive salary.
- Dynamic work environment that encourages collaboration, innovation, and growth.
- Opportunities for professional development and advancement.
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