Telecom Network Technician

5 days ago


Philadelphia, Pennsylvania, United States SONIFI Solutions, Inc. Full time
About This OpportunityWe are seeking a skilled Technical Support Engineer to join our team at SONIFI Solutions, Inc. Based in the Philadelphia area, this role offers the opportunity to work independently and collaboratively with internal teams to deliver exceptional technical support to our customers. With a strong focus on problem-solving and customer service, this position is ideal for individuals who enjoy resolving technical issues and providing outstanding support to clients.

The estimated salary for this role is $27-$35 per hour, based on experience. As a valued member of our team, you will have access to a comprehensive benefits package, including Health, Dental, Vision & Life Insurance, 401(k) with company match, and Paid Time Off.

Key Responsibilities• Provide technical support to customers in the hospitality and healthcare industries
• Troubleshoot and resolve technical issues related to high-speed internet, satellite TV, digital TV, telecom, CATV, MATV, head-end, RF, networking, and computer troubleshooting
• Collaborate with internal teams to ensure seamless delivery of technical solutions
• Maintain accurate records of customer interactions and technical issues

Requirements• Technical degree or equivalent experience in telecommunications or a related field
• At least one year of relevant work experience in telecommunications or a related field
• Valid driver's license and safe driving habits
• Ability to travel occasionally and work on-call shifts
• Strong communication and problem-solving skills

BenefitsSONIFI Solutions, Inc. offers a competitive salary and a comprehensive benefits package, including Health, Dental, Vision & Life Insurance, 401(k) with company match, and Paid Time Off.

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