Community Coordinator

5 days ago

Los Angeles, California, United States Guayaki Yerba Mate Full time
Job Title: Community Coordinator

We are seeking a highly motivated and enthusiastic Community Coordinator to join our team at Guayaki Yerba Mate. As a key member of our community team, you will play a vital role in elevating our Ambacebador community and fostering a safe, vibrant, and engaging space for our loyal customers.

Key Responsibilities:
  • Community Growth:
    • Utilize Salesforce to review and progress member applications for the Guayaki Community
    • Conduct weekly office hours for new members
    • Assist in the development and maintenance of recorded welcome calls
  • Community Health & Organization:
    • Assess community members and take necessary steps to ensure the quality and overall health of the community space
    • Enforce community guidelines and inspire Guayaki's values in everything members do in the community space
    • Monitor community metrics and their impact on user engagement
    • Support community administration activities, including process documentation and maintenance
  • Community Engagement:
    • Act as the primary point of contact for consumer inquiries about the Guayaki Community
    • Support the development of the community calendar of events, including contests, spotlights, and marketing tie-ins
    • Manage the Top Contributors and potential Top Contributors
    • Organize and run online meetup events, such as Themed Gourd Circles and games nights
    Requirements:
    • High school diploma or equivalent
    • Demonstrated passion for Guayaki's regeneration-driven business model, the brand, and the product
    • Thorough understanding of and engagement in meaningful discussions about the company's values and products
    • Personable and accountable to both internal and external stakeholders
    • Demonstrable ability to coordinate various tasks and be flexible to evolving needs
    • Emotional intelligence and empathy
    • Strong written and verbal communication skills
    • Self-motivated, curious, and proactive
    • Approaches new and different ideas with curiosity and open-mindedness
    • Experience as a participant within the Guayaki Community
    • Reliable commitment to contracted hours and tasks allocated, transparency with line manager, and professionalism in all interactions with the business
    Success Factors:
    • Passion for Guayaki's regeneration-driven business model, the brand, and the product
    • Ability to juggle multiple tasks and adapt to changing needs
    • Rooted in community, with a strong understanding of local trends
    • Professional team-player and collaborator with excellent oral and written skills
    • Enjoyment in connecting with new people
    • Approaches new and different ideas with curiosity and an open mind

This is a part-time position not eligible for benefits. Hourly pay: $20-$20 USD.

At Guayaki Yerba Mate, we believe in the power of yerba mate culture to bring people together and drive positive change. Our Market Driven Regeneration business model aims to create a net positive impact on people and the planet. We're committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute.

Guayaki Yerba Mate is an equal-opportunity employer. We welcome applications from qualified candidates who share our values and are passionate about our mission.

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