Full Time Branch Ambassador

7 days ago


Glen Burnie, Maryland, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Branch Ambassador. As a key member of our branch team, you will play a vital role in delivering an exceptional customer experience and helping our customers achieve their financial goals.

Key Responsibilities
  • Provide personalized service to customers, answering their questions and addressing their concerns in a professional and courteous manner.
  • Process a wide range of transactions, including check cashing, deposits, transfers, and withdrawals, while maintaining accuracy and attention to detail.
  • Monitor and mitigate potential fraud risks, adhering to established operational policies and procedures.
  • Collaborate with colleagues to resolve customer inquiries and provide solutions that meet their needs.
  • Stay up-to-date on Capital One products and services, using this knowledge to educate customers and promote our offerings.
Requirements
  • High school diploma or equivalent certification.
  • At least 1 year of retail, sales, or customer service experience.
  • At least 6 months of cash handling experience.
Preferred Qualifications
  • Associate's degree.
  • 2+ years of retail, sales, or banking experience.
About Capital One

Capital One is a leading financial services company that is committed to helping our customers achieve their financial goals. We offer a comprehensive and competitive benefits package, as well as opportunities for professional growth and development.



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