E-Billing Operations Specialist

3 days ago


Philadelphia, Pennsylvania, United States SourcePro Search Full time
Job Title: E-Billing Coordinator

SourcePro Search is seeking a highly motivated E-Billing Coordinator to join our team. The ideal candidate will have over 5 years of experience in a law firm setting and possess strong analytical skills and exceptional customer service abilities.

Key Responsibilities:
  • Administer electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
  • Partner with the Billing Team and Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
  • Maintain profiles for each electronic billing vendor, including policies and contact information, and communicate e-billing guidelines and updates to key members of the Finance Team.
  • Meet with billing attorneys or secretaries to discuss electronic billing processes.
  • Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
  • Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems.
  • Update and manage client websites.
  • Work with Billing Assistants to ensure compliance with all Electronic Billing Guidelines.
  • Collaborate with the Collections Team to ensure proactive follow-up on aged invoices submitted electronically and address all rejected invoices within two business days.
Requirements:
  • Associate Degree preferred.
  • 5-plus years in a similar position.
  • Law Firm, corporate legal, or related billing department experience preferred.
  • Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred.
  • Superior customer service skills.
  • Detail-oriented and excellent analytical skills.
  • Ability to multi-task and meet deadlines in a fast-paced business environment.
  • Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications.
  • Ability to interact with legal and administrative personnel in domestic and foreign offices.
  • Strong written and verbal communication skills.


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