Billing Specialist
2 days ago
We are seeking a skilled Billing Analyst to join our team. As a Billing Analyst, you will play a critical role in ensuring the accuracy and efficiency of our billing processes.
Key Responsibilities:- Review and process invoices, and reconcile customer accounts.
- Take ownership of the billing process and suggest improvements to optimize efficiency.
- Perform Billing Account Maintenance and Invoicing as directed by management.
- Participate in continuous process improvement efforts.
- Review and resolve invoice issues.
- Interact with internal and external partners across multiple departments as needed.
- Document customer issues and escalate setup and billing issues to management.
- Coordinate with Senior, Lead, and Supervisor on resolution of invoice errors.
- Effectively resolve issues as directed by Senior, Lead, and/or management.
- Identify, track, and report trends, and escalate issues to management.
- Understanding of Billing, Finance, and Operations within the Healthcare industry.
- Ability to think critically and resolve problems.
- Strong attention to detail and ability to succeed in a high-paced environment.
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook.
- Good written and verbal communication skills.
- Ability to multi-task and prioritize activities.
- Bachelor's Degree in a Business-related field or equivalent work experience.
- Minimum 2 years working within a Billing, Finance, or Operations Department.
- Billing experience in a Healthcare Industry preferred.
Independence has implemented a Hybrid model, allowing associates to work in the office 3 days a week and remotely 2 days a week. This role is designated as a Hybrid model position. While associates may work remotely, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
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