Telecommunications Systems Engineer

2 days ago


Rancho Cucamonga, California, United States Saxon Global Full time
Job Title: Telecommunications Systems Engineer

At Saxon Global, we are seeking a highly skilled Telecommunications Systems Engineer to join our team. As a key member of our Unified Communications (UC) team, you will be responsible for designing, implementing, and maintaining our enterprise-wide UC infrastructure.

Key Responsibilities:
  • Design and implement UC solutions that meet the needs of our global organization
  • Lead the planning, securing, and forecasting of UC initiatives globally
  • Collaborate with internal teams to ensure seamless integration of UC with multiple applications and platforms
  • Provide support and assistance in UC fault isolation and performance management processes
  • Design and implement monitoring and reporting to measure the performance and effectiveness of UC services
  • Manage SIP Trunks and VoIP Circuits
  • Troubleshoot voice-related services from desktop issues to systems and contact center scripting issues
  • Implement all current and future telecom projects
  • Ensure backups on all UC voice systems
  • Manage all upgrades and revisions to the UC voice environment
  • Approve all telecom-related bills
  • Develop and implement long-term strategies and capacity planning for future telecommunications hardware and software needs
Requirements:
  • Strong understanding of UC technologies, including SIP, Cisco Unified Call Manager, and Cisco Unity
  • Experience with telecom and IT integration, including CIT interfaces, call management systems, and voice mail
  • Excellent problem-solving and analytical skills
  • Ability to work collaboratively with cross-functional teams
  • Strong communication and interpersonal skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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