Healthcare Service Representative

2 days ago


Milwaukee, Wisconsin, United States Children's Wisconsin Full time
About the Role

At Children's Wisconsin, we strive to provide exceptional care to our patients and their families. As a Clinic Service Representative, you will play a vital role in ensuring a smooth and welcoming experience for our patients.

Key Responsibilities
  • Welcome patient families and serve as a liaison between them and our clinical team.
  • Collaborate with the Lead Clinic Coordinator and Regional Access Specialist to achieve optimal outcomes.
  • Provide excellent interpersonal skills to assist patients, parents, and physicians.
  • Handle incoming calls and prioritize efforts to meet the needs of patients, parents, physicians, and other staff.
Requirements
  • High school diploma or equivalent.
  • One year of related work experience, preferably in a healthcare setting.
  • Knowledge of medical terminology, medical menu software, medical billing, patient scheduling, and business office procedures.
What We Offer

Children's Wisconsin is an equal opportunity/affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness.



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