Keyholder (PT) - Retail Sales Associate

5 days ago


Mission Viejo California, United States UNTUCKit Full time
About the Role

We are seeking a highly motivated and experienced Part Time Keyholder to join our team at UNTUCKit. As a Keyholder, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Create and maintain a cohesive work environment that inspires engagement and motivation among associates.
  • Possess and embody the UNTUCKit core values of Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN.
  • Confidently execute UNTUCKit University training and participate in daily chat-in activities to ensure a high level of product knowledge.
  • Ensure high levels of customer satisfaction through excellent sales service, including assessing customer needs and providing assistance and information on product features.
  • Create a fun and relaxed environment for customers to feel comfortable shopping, while maintaining a tidy sales floor and ensuring proper store operations.
  • Remain knowledgeable on products offered and discuss available options with customers, while cross-selling products and teaming up with co-workers to ensure proper customer service.
  • Be a vital part of brand decisions with customer feedback and observations, and contribute to the development of sales strategies and initiatives.
Requirements
  • Proven work experience as a Sales Associate with a strong understanding of sales principles and customer service practices.
  • Proficiency in Apple products and G-suite, Omni-channel POS systems, and solid communication and interpersonal skills.
  • Customer service focus, with the ability to work in the store alone and be flexible with scheduling.
  • High school degree; BA/BS degree would be a plus.
Benefits
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (vacation and public holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Casual working environment
  • Wellness Resources
  • Pay range $19-20/hourly rate


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