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Patient Experience Coordinator

2 months ago

Phoenix, Arizona, United States SOUTHWEST BREAST AND AESTHETICS LLC Full time
Job Description

We are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at Southwest Breast and Aesthetics LLC. As a key member of our staff, you will play a vital role in ensuring our patients receive exceptional care and service.

Responsibilities:
  • Schedule patient appointments and manage clinic schedules
  • Check in and check out patients for appointments, ensuring a smooth and efficient experience
  • Collect copays and process patient payments in a timely and accurate manner
  • Review patient paperwork and ensure all necessary information is complete
  • Follow up with patients to ensure their needs are met and they are satisfied with their experience
  • Scan medical information to our Electronic Health Record (EHR) system
  • Check and route faxes, ensuring timely communication with patients and healthcare providers
  • Manage patient messages and communications via secure text platform
Requirements:
  • Previous experience in a medical office setting, preferably with EHR experience
  • Excellent communication and interpersonal skills, with a focus on providing exceptional patient care
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
Work Environment:

We offer a dynamic and supportive work environment, with a strong focus on teamwork and open communication. Our team is dedicated to providing exceptional patient care and service, and we are seeking like-minded individuals to join our team.

As a Patient Experience Coordinator, you will have the opportunity to work in a state-of-the-art medical office, with a focus on providing exceptional care and service to our patients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.