Sales Team Lead

6 days ago


McAllen, Texas, United States Steve Madden Full time

Job Description

Sales Supervisor (F/T)

The Sales Supervisor plays a key role in supporting the management team and performing various functional tasks as assigned. This role assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. As part of a dynamic team, cooperation is essential to achieving business goals.

Responsibilities

  • Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
  • Assist in training and developing a successful sales team.
  • Ensure that all customer service initiatives are in place to address issues quickly and courteously.
  • Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
  • Communicate effectively with customers, team members, management, and corporate stakeholders.
  • Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
  • Be flexible and occasionally perform work outside of your specific role.

Requirements

  • Minimum of 2-3 years of retail experience.
  • High school diploma or equivalent preferred.
  • Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
  • Excellent team-building skills.
  • Strong verbal and written communication skills.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

  • Medical, Dental, Vision Benefits & Flexible Spending Accounts
  • Life & Short/Long-Term Disability Benefits
  • 401K Eligibility over the age of 21 with Company match after 6 months of employment
  • Paid time off benefits including paid vacation, sick time, voting
  • Virtual Health Care
  • 50% off employee discount and 40% off immediate family discount
  • Friends and Family Discount Events
  • Free shoe every season/quarter
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Career Growth
  • Employee Referral Program

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