Sales Operations Manager
22 hours ago
Job Summary
This role is responsible for supporting the Store Manager in leading sales initiatives and driving sales performance. The Sales Manager Assistant will provide leadership and direction to the Sales team, ensuring a positive customer shopping experience and performing operational activities throughout the store.
Key Responsibilities
- Assist the Store Manager in delivering financial results and driving sales performance through the team.
- Lead a robust selling culture and promote a safe and productive work environment.
- Uphold and enforce policies and procedures, and take the initiative to support selling initiatives (GURA): Greet the Customer, Uncover the Customer's needs, Recommend products, and Ask for the Sale.
- Responsible for all selling metrics, including customer experience scores, and deliver Legendary Service to customers.
- Develop and maintain superior product knowledge within the business and create a culture of continuous product knowledge training within the Sales Team.
Requirements
Previous retail leadership experience is required, with prior sales and supervisory experience strongly preferred. Farming, ranching, pet/equine, or welding knowledge is also preferred. Must be 18 years of age or older and possess a valid driver's license. A high school diploma or equivalent is required, with a Bachelor's degree in Business Administration or a related field preferred.
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