Customer Service Team Lead

2 days ago


Louisville, Kentucky, United States Burlington Full time

As a Customer Service Team Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives. This role involves inspiring and motivating associates to provide exceptional customer service, while ensuring a customer-first focus is always top priority.

**Job Responsibilities:**

- Model company core values and maintain a neat and orderly front end area.

- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by delivering a consistently great experience to all customers.

- Coordinate meal and break periods and monitor schedule adherence.

**Requirements:**

Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. The estimated salary for this position is $14 - $15 per hour based on the location in Louisville.

This part-time role offers competitive pay, flexible hours, and an associate discount. Part-time associates may also be eligible for benefits such as medical coverage, 401(k) plan, paid time off, paid holidays, and sick time in accordance with applicable law.



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