Customer Experience Associate

3 weeks ago


Portsmouth, Ohio, United States AAA Full time

AAA Service Specialist Job Description

**Key Responsibilities:**

* Provide exceptional customer service to AAA members and customers, ensuring a positive experience through Legendary Service
* Offer DMV vehicle license, registration, and notary services to meet members' needs
* Achieve sales and service goals, earning incentives for promoting AAA products and services
* Prepare and provide travel-related materials, including TripTik travel routings, marked road maps, and tour books
* Make hotel and car rental reservations for members, offering travel destination information and recommendations

**What You'll Enjoy:**

* Working in a fast-paced, dynamic environment with opportunities to grow and develop your skills
* Collaborating with a team of dedicated professionals who share your passion for delivering exceptional service
* Earning competitive incentives and rewards for meeting sales and service targets

**Requirements:**

* Excellent communication and interpersonal skills, with a focus on building strong relationships with members and customers
* Ability to work in a team environment, prioritizing tasks and managing multiple responsibilities
* Basic computer skills, including proficiency in software applications and systems

**About AAA:**

* AAA is a leading provider of automotive, travel, and insurance services, dedicated to delivering exceptional value to our members
* Our team is passionate about making a positive impact in our communities, and we're committed to fostering a culture of inclusivity, respect, and teamwork

**Join Our Team:**

* If you're a motivated, customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to become a part of our team



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