Aeromedical Communication Specialist
2 days ago
We are seeking a highly skilled Communication Specialist to join our team at Boston MedFlight. As a key member of our critical care transport team, you will be responsible for facilitating all aspects of patient transport by air and ground.
Key Responsibilities:
- Provide comprehensive and effective communication services to ensure safe and efficient patient transport.
- Uphold and adhere to all Boston MedFlight policies and procedures, as well as general operating protocols.
- Coordinate all requests for transportation by air and ground, serving as the primary communication link between medical teams, referring and receiving facilities/agencies, pilots, and physicians.
- Maintain positive interaction with fellow employees, consortium hospitals, and referring agencies.
- Complete documentation (written and electronic) per BMF policy.
- Operate all radios and computerized dispatch programs.
- Monitor weather, flight following systems, and all other communication equipment associated with MedFlight transports, missions, and related activities.
- Responsible for remote monitoring of all base-site locations, helipads, and hangars.
- Maintain skill proficiency and knowledge base.
- Attend required staff and educational meetings.
- Assist in orientation and training of new department personnel as assigned.
Requirements:
- Previous EMS and dispatch experience required, preferably at least 2 years' experience as a communication specialist/dispatcher in 911 and/or high-volume departments.
- BLS certification and obtain either Massachusetts EMT-B or National Registry EMT-B within one year of hire to maintain employment.
- Obtain Flight Communicator Certification (IAMTCS) within 18 months of hire.
- Class III employment physical required.
- Excellent telephone communication skills and ability to work independently and interdependently.
- Ability to work in often stressful situations and take direction.
- Maintain certifications and continuing education criteria as mandated by the position.
- Basic computer data entry skills and knowledge of Computerized Aided Dispatch systems and Microsoft Office preferred.
- Understanding of radio communications and ability to read, write, speak, and comprehend the English language without restriction.
- Ability to work 12-hour shifts, which rotate to include day, night, and weekend coverage.
How to Apply:
Please visit our career center by clicking here to submit an application and résumé.
For More Information:
Please visit our website to get more information about current job opportunities and our program: www.bostonmedflight.org
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