Customer Service Liaison
5 days ago
Central Ohio Primary Care Physicians is seeking a skilled Customer Service Liaison to provide exceptional support to patients and staff in our Polaris Parkway Internal Medicine and Pediatrics office in Westerville, OH.
This full-time role offers a rewarding opportunity to work as a key point of contact for patients, ensuring a positive experience from start to finish during their visit. The ideal candidate will possess excellent interpersonal and verbal communication skills, as well as the ability to multitask, prioritize, and manage time effectively.
We estimate an annual salary range of $43,000 - $53,000 based on location and industry standards.
Key Responsibilities:
- Ensure patients have a positive experience during their visit, whether in-person, telehealth, or over the phone.
- Communicate regularly with clinical staff to ensure patient needs are met.
- Greet patients, complete check-in procedures, and register patients, including data entry and insurance verification.
Qualifications:
- PREFERRED: 1 year of administrative experience in a healthcare setting
- REQUIRED: High School diploma/GED or 6 months of customer service experience
Benefits:
- A supportive team environment
- Ongoing training and professional development opportunities
- Competitive salary and benefits package
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