Customer Service Associate
7 days ago
Bella Vista, a premier independent living community in Asheville, NC, seeks a full-time Customer Service Associate to provide exceptional support to our residents.
Job SummaryThis is a unique opportunity to make a meaningful difference in the lives of seniors by delivering outstanding customer service and ensuring their comfort and well-being in our community.
About the RoleWe are looking for a highly motivated and compassionate individual who can maintain a clean and organized environment, serve meals to residents, and engage with them in a friendly and professional manner.
The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong sense of empathy and understanding of senior needs.
This is a Monday-to-Friday role, with flexible scheduling to accommodate the community's needs.
Responsibilities- Maintain a clean and organized living environment for residents, including light housekeeping, laundry, and linen service.
- Serve meals to residents at their tables, ensuring a warm and welcoming experience.
- Engage with residents in a friendly and professional manner, building strong relationships and addressing their needs and concerns.
- Assist with administrative tasks as needed, supporting the community team in providing exceptional resident services.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Ability to lift 25 pounds and perform physical tasks as required.
- Passion for working with seniors and delivering exceptional customer service.
Bella Vista offers a competitive compensation package, including:
- $40,000 - $50,000 annual salary, depending on experience.
- Paid time off and holidays.
- Opportunity to elect healthcare, dental, vision, and disability benefits.
- 401(k) plan with company match.
- Employee assistance program (EAP).
We are committed to providing a positive and supportive work environment that fosters growth and development. If you are a caring and motivated individual who shares our passion for delivering exceptional resident services, we encourage you to apply.
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