Customer Service Associate

7 days ago


Asheville, North Carolina, United States Bella Vista Full time

Bella Vista, a premier independent living community in Asheville, NC, seeks a full-time Customer Service Associate to provide exceptional support to our residents.

Job Summary

This is a unique opportunity to make a meaningful difference in the lives of seniors by delivering outstanding customer service and ensuring their comfort and well-being in our community.

About the Role

We are looking for a highly motivated and compassionate individual who can maintain a clean and organized environment, serve meals to residents, and engage with them in a friendly and professional manner.

The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong sense of empathy and understanding of senior needs.

This is a Monday-to-Friday role, with flexible scheduling to accommodate the community's needs.

Responsibilities
  • Maintain a clean and organized living environment for residents, including light housekeeping, laundry, and linen service.
  • Serve meals to residents at their tables, ensuring a warm and welcoming experience.
  • Engage with residents in a friendly and professional manner, building strong relationships and addressing their needs and concerns.
  • Assist with administrative tasks as needed, supporting the community team in providing exceptional resident services.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Ability to lift 25 pounds and perform physical tasks as required.
  • Passion for working with seniors and delivering exceptional customer service.
Benefits

Bella Vista offers a competitive compensation package, including:

  • $40,000 - $50,000 annual salary, depending on experience.
  • Paid time off and holidays.
  • Opportunity to elect healthcare, dental, vision, and disability benefits.
  • 401(k) plan with company match.
  • Employee assistance program (EAP).

We are committed to providing a positive and supportive work environment that fosters growth and development. If you are a caring and motivated individual who shares our passion for delivering exceptional resident services, we encourage you to apply.



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