Training and Documentation Expert

2 weeks ago


New York, New York, United States The Rockridge Group Full time
Job SummaryAt The Rockridge Group, we are seeking a highly motivated Technology Enthusiast to join our IT System and CRM team. As a key member of this rapidly growing team, you will be responsible for designing and rolling out the business facilitation software DealCloud across the firm, training over 500 users.

You will work closely with our software vendor to document all processes that will be transitioning and create training modules together. Our training plan will consist of written, video, in-person sessions, small group and large groups as well as individual training. You will also be responsible for teaching Investment Banking processes and concepts to both technical and non-technical business users.

We require excellent interpersonal communication skills, self-motivation, and the ability to adapt to changing demands and business requirements. Experience running demos and teaching software to a wide array of constituents is a plus.
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