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Affordable Housing Assistant Community Manager

1 month ago

Silver Spring, Maryland, United States Pratum Companies Full time
Job Summary

This role is responsible for assisting the community manager in the overall operations of the property, development, and oversight of the team. The ideal candidate will have a strong background in property management, with a focus on affordable housing.

Key Responsibilities
  • Manage property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs.
  • Assist with file audits, HUD management and occupancy reviews, and HUD REAC inspections.
  • Administer HUD recertifications and supervise all aspects of monitoring agency compliance, including proper recertification and interim recertification procedures.
  • Oversee the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets.
  • Evaluate current market conditions and competition.
  • Increase revenue while maintaining controllable expenses, including revenue collections and delinquency control.
  • Provide customer service to residents, resolving any issues that may occur and ensuring maintenance completes service requests.
  • Ensure that all property reporting is completed in a timely manner, including financial reports and marketing reports.
  • Operate within budget and purchasing guidelines.
  • Maintain curb appeal by walking/inspecting property and vacant units.
  • Ensure company policies and procedures are met.
  • Attend court proceedings, as necessary.
  • Coordinate and lead staff meetings, as necessary.
  • Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area.
  • Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, and planned activities and events.
  • Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts, and other Corporate Departments as requested.
  • Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team.
Requirements

The ideal candidate will have a minimum of three years of experience in residential property management as an assistant community manager. A background in affordable housing and knowledge of HUD rules and regulations are also required. Additionally, the candidate should have a strong understanding of rent collections, posting to G/L, completing daily deposits, calculating SODAs, and other related tasks.

Benefits

Pratum Companies offers a competitive salary and extensive, market-competitive health and welfare benefits, including medical, dental, and vision coverage, paid vacation and holiday, paid personal/sick leave, company-paid life insurance, and more.

About Pratum Companies

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. We pride ourselves on offering a competitive salary and extensive benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced property management professional, we encourage you to apply for this exciting opportunity.