Experience Ambassador

3 days ago


Spring, Texas, United States Orangetheory Full time
Job Title: Experience Ambassador

About Orangetheory
Orangetheory is a fitness studio that offers high-energy workouts to help members achieve their fitness goals. Our mission is to provide an exceptional experience for our members, and we're looking for a talented individual to join our team as an Experience Ambassador.

About the Role
We are seeking a charismatic and service-oriented individual to join our team as an Experience Ambassador. As an Experience Ambassador, you will be responsible for providing exceptional customer service to our members, answering questions, resolving concerns, and promoting our membership programs. You will also be responsible for performing ongoing outreach regarding membership status, delivering an exceptional sales and service experience, and ensuring a friendly, helpful, and inclusive experience for all.

Key Responsibilities
  • Cultivate genuine connections with members and guests
  • Answer questions and resolve concerns
  • Perform ongoing outreach regarding membership status
  • Deliver an exceptional sales and service experience
  • Ensure a friendly, helpful, and inclusive experience


Key Qualities
  • Genuine and experience-focused
  • Exceptional sales and service skills
  • Helpful and inclusive


Salary
The estimated salary for this role is $50,000 - $60,000 per year, depending on experience.

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