Customer Experience Ambassador

7 days ago


Spring Hill, Tennessee, United States Orangetheory Full time

Job Summary:

We are seeking a skilled and charismatic Customer Experience Ambassador to join our team at Orangetheory. As a Sales Associate, you will play a vital role in creating an exceptional experience for our members and prospective clients.

Responsibilities:

  • Provide outstanding customer service by greeting everyone who enters the studio with enthusiasm and knowledge
  • Work effectively at the front desk, answering phones and communicating with members
  • Deliver engaging studio tours that showcase the benefits of our services
  • Sell memberships to help drive business growth and support the studio's success
  • Follow up with prospective clients to ensure they have a positive experience and consider joining our community
  • Address member concerns in a professional and objective manner, striving for resolution

What We Offer:

A competitive salary range of $45,000 - $60,000 per year, based on location and experience

Requirements:

To be successful in this role, you should possess excellent communication and interpersonal skills, be able to work well under pressure, and have a passion for delivering exceptional customer experiences.



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