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**Associate Branch Manager

2 months ago

Spring, Texas, United States WELLS FARGO BANK Full time
About the Role

We are seeking a highly skilled and experienced Associate Branch Manager to join our team at Wells Fargo Bank. As a key member of our leadership team, you will be responsible for leading and managing a diverse team of high-performing direct reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

Key Responsibilities
  • Lead a High-Performing Team: Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Customer Engagement: Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives.
  • Process Improvement: Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Stakeholder Engagement: Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Staff Development: Responsible for selection, evaluation, and development of staff.
Requirements
  • Leadership Experience: 2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Leadership Skills: 1+ years of leadership experience, including coaching, training, developing, inspiring, and building a high-performing team.
Preferred Qualifications
  • Coaching and Development: Leadership experience including coaching, training, developing, inspiring, and building a high-performing team where adaptability, collaboration, and accountability to performance are critical to success.
  • Analysis and Execution: Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Time Management: Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Customer Focus: Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Relationship Building: Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Regulatory Knowledge: Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
  • Communication Skills: Ability to interact with integrity and professionalism with customers and employees.
  • Leadership Skills: Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.