Restaurant Operations Manager

7 days ago


Dunkirk, Maryland, United States Five Guys Full time

At Five Guys, our success is built on a foundation of great burgers and fries, crafted in a clean restaurant run by friendly staff. As a Restaurant Operations Manager, you will be responsible for leading a team of crew members in a fast-paced environment where you're trained to work every position in the restaurant. From the register to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.

The ideal candidate will have 2+ years of leadership experience in the restaurant industry with responsibility for financial results. They will be a hands-on teacher, cheerleader, coach, and mentor to the crew, possessing and demonstrating a strong owner-like commitment to operations and customer service. A creative approach to growing the business through community-engagement and fundraisers is also a plus.

As a Restaurant Operations Manager at Five Guys, you can expect a real work-life balance. Our locations are open from 11:00 AM - 10:00 PM, and we are closed on Thanksgiving and Christmas day. You will be eligible for a comprehensive and customizable benefits package, including medical, dental, vision, and 401(k). A bonus plan in addition to base pay is also available, with a focus on food safety, customer experience, and financial success. We also have a minimum of 1 Secret Shop per week, and everyone working on your team is eligible for payout.

Growth opportunities are also available, as we are committed to creating an environment where all our employees take ownership of their work and have fun doing it. If you're a self-starter ready for a career that you can take pride in, apply today.

Key Responsibilities:

  • Lead a team of crew members in a fast-paced restaurant environment
  • Train and develop crew members to work every position in the restaurant
  • Manage financial results and operations
  • Develop and implement strategies for growth and customer satisfaction
  • Ensure high levels of food safety and customer service

Requirements:

  • 2+ years of leadership experience in the restaurant industry
  • Desire to be a hands-on teacher, cheerleader, coach, and mentor to the crew
  • Possesses and demonstrates a strong owner-like commitment to operations and customer service
  • Enjoys working in a fast-paced environment
  • A creative approach to growing the business
  • ServSafe certification

Benefits:

  • Comprehensive and customizable benefits package, including medical, dental, vision, and 401(k)
  • Bonus plan in addition to base pay, with a focus on food safety, customer experience, and financial success
  • Minimum of 1 Secret Shop per week, with everyone working on your team eligible for payout
  • Growth opportunities

Estimated salary: $70,000 - $90,000 per year, depending on experience and location. Located in various cities across the United States.



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