Customer Experience Specialist
1 week ago
We are looking for a highly skilled and motivated Service Advisor to join our team at Lia Honda Brewster. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that customers have a positive experience at our dealership.
Responsibilities:
- Develop and maintain relationships with customers to ensure their satisfaction and loyalty.
- Communicate with customers regarding repairs and maintenance needs.
- Work closely with technicians to ensure that customers receive prompt and effective service.
- Monitor and report on customer feedback and concerns.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Minimum of 3 years of experience in a service advisor role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
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