Customer Experience Representative

3 days ago


West Palm Beach, Florida, United States Scenthound Corporate Scenters Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at Scenthound Corporate Scenters.

Key Responsibilities
  • Drive membership sales through health and wellness education and exceptional customer service
  • Manage cash drawer and perform daily cash handling
  • Develop membership leads and follow up with potential members
  • Answer phone calls, schedule customer appointments, and manage customer profiles and records
  • Resolve customer concerns and retain memberships
  • Adhere to Scenthound sanitary and cleaning practices and maintain a clean and presentable reception area
Requirements
  • Confidence in selling services and products
  • Ability to connect with customers and provide outstanding customer service
  • Ability to learn our products and services to educate customers
  • Effective communication with team members and customers
  • Independently solve problems using Scenthound values and culture as a guide
What We Offer
  • $17.00 per hour
  • Competitive hourly base pay, plus tips; sales bonuses
  • Medical, dental, and vision insurance benefits
  • Merit-based pay increases
  • Paid Vacation
  • Complimentary service membership


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