Customer Experience Representative

12 hours ago


West Palm Beach, Florida, United States Hand & Stone Full time
Job Opportunity:

Hand & Stone Massage and Facial Spa is seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences, meeting sales goals, and providing top-notch service to our members and guests.

Responsibilities:

  • Meet membership sales goals and provide detailed knowledge of our services to clients
  • Develop and maintain strong relationships with members and guests, ensuring their experience is nothing short of outstanding
  • Work flexible hours, including evenings and weekends, to accommodate our members' needs
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards and maintain a positive and energetic attitude
  • Perform various other duties as assigned, including answering phones, scheduling appointments, and filing documents

What's in it for you?

  • Competitive compensation package, including hourly wage and commissions
  • Opportunities for career advancement, including management roles, based on performance
  • Ongoing training and development to help you succeed in your role
  • Flexible scheduling to accommodate your lifestyle
  • Positive and professional work environment
  • Employee discounts on products and services

Requirements:

  • High school diploma or equivalent required
  • Must be 18 years old or older
  • Exceptional organizational skills and attention to detail
  • Strong team player with ability to work independently with minimal supervision


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