Account Executive, Client Relationship Management Specialist
2 weeks ago
At T-Mobile, we're committed to investing in our employees' growth and success. Our Total Rewards Package ensures that employees receive a competitive base salary and compensation package, as well as multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
Job OverviewAs an Account Executive, Client Relationship Management & Acquisition sales professional, you will manage a portfolio of Fortune 1K accounts to achieve long-term success. The position will be responsible for developing positive relationships with our clients, creating a long-term account plan for the account, understanding white-space opportunities that solve our customers' business problems, and ultimately protecting and growing our revenue in the account.
Key Responsibilities:- Develop an account plan strategy to maintain and grow business by developing a deep understanding of the accounts' position in the market, their product/service, points of differentiation, and competitive landscape.
- Monitor, share, and act on sales metrics specific to the customer.
- Develop positive relationships with stakeholders broad and deep in the account and identify business problems that can be solved with our solutions and products.
- Regularly meet with clients and partners to develop strategy and outcomes while building relationships, establish EBCs, attend trade shows, and other industry events to capitalize on networking and relationship-building opportunities.
- Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable stakeholders are engaged on a regular and effective basis.
- Manage account input and feedback for all projects with detailed outcomes and timelines.
- Proactively coordinate and translate customer needs within internal departments and act as an escalation point to drive resolution to customers' problems.
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)
- 4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts (Required)
- 2-4 years Telecom, Software, or Technology experience (Required)
- Business Planning Ability to work independently and manage personal and team member deliverables and deadlines (Required)
- Business Strategy Creative thinking and problem-solving aptitude (Required)
- Sales Growth Proven ability to contribute in a fast-paced environment consistently (Required)
- Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles) (Required)
- Sales Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors, and managing multiple sales programs and opportunity life cycle (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Travel Required (Yes/No): Yes
Total Target Cash Pay Range: $115,900 - $209,100, inclusive of target incentives
Base Pay Range: $69,540 - $125,460
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together. A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.
To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder - it's more like a jungle gym of possibilities. We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth - and we applaud it. You're unstoppable
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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