Account Executive, Client Relationship Management Specialist

2 weeks ago


Irvine, California, United States T-Mobile Full time
Job Overview

As a seasoned Account Executive, Client Relationship Management & Acquisition sales professional, you will be responsible for managing a portfolio of Fortune 1K accounts to achieve long-term success. This role will reside in the field, setting and running customer sales appointments, as well as working cross-functionally to sell and service our customers.

Key Responsibilities:
  • Develop an account plan strategy to maintain and grow business by developing a deep understanding of the accounts position in the market, their product/service, points of differentiation and competitive landscape.
  • Develop positive relationships with stakeholders broad and deep in the account and identify business problems that can be solved with our solutions and products.
  • Manage account input and feedback for all projects with detailed outcomes and timelines.
  • Proactively coordinate and translate customer needs within internal departments and act as an escalation point to drive resolution to customers problems.
Requirements:
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts (Required)
  • 2-4 years Telecom, Software or Technology experience (Required)
Knowledge, Skills and Abilities:
  • Business Planning Ability to work independently and manage personal and team member deliverables and deadlines (Required)
  • Business Strategy Creative thinking and problem-solving aptitude (Required)
  • Sales Growth Proven ability to contribute in a fast-paced environment consistently (Required)
  • Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles) (Required)
  • Sales Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle (Required)
Benefits:

T-Mobile offers a comprehensive benefits package, including medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.

To learn more about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Equal Opportunity Employer:

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.



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