Service Representative

3 days ago


Newport News, Virginia, United States Labor Finders Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer experiences through multiple channels, including phone, email, and chat. If you have a passion for delivering outstanding customer service and possess strong communication skills, we encourage you to apply

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Build and maintain strong relationships with customers through regular communication and follow-up
  • Maintain accurate records of customer interactions and process customer accounts in a timely manner

Requirements:
  • Proven customer support experience or other experience as a client service representative
  • Strong communication and interpersonal skills
  • Familiarity with CRM systems and practices
  • Ability to work in a fast-paced environment and meet productivity standards
  • High school degree or equivalent required

Benefits:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunities for advancement within the company


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