Guest Service Representative

17 hours ago


Newport News, Virginia, United States Iskcon Hospitality Inc Full time
Job Title: Guest Service Representative

We are seeking a highly skilled Guest Service Representative to join our team at Super8 Hotel Newport News/Jefferson Ave. This is an exciting opportunity to work in a fast-paced hotel environment, providing exceptional service to our guests.

Job Summary:
The Guest Service Representative will be responsible for ensuring that hotel guests receive hospitable and responsive service at check-in, during the stay, and upon departure. This includes handling financial transactions accurately and maintaining required systems and records.

Key Responsibilities:
- Ensure guest satisfaction and loyalty by providing excellent customer service
- Handle financial transactions accurately and maintain required systems and records
- Work on weekends and flexible shift hours available (3PM - 11PM and 11PM - 7AM)

Requirements:
- Prior hotel experience required
- Experience with Synxis/Property Hub System is a plus
- Must be able to work on weekends and have flexible shift hours

Salary: $40,000 - $50,000 per year depending on experience

About Us:
Super8 Hotel Newport News/Jefferson Ave is a well-established hotel that prides itself on providing excellent customer service to its guests. We are committed to creating a positive and welcoming environment for all our guests and employees.

Benefits:
- Competitive salary range
- Opportunities for career advancement
- A fun and dynamic work environment

This is a great opportunity to join a successful hotel team and develop your skills in a fast-paced environment. If you are a motivated and friendly individual who is passionate about delivering excellent customer service, we encourage you to apply for this role.

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