Customer Service Representative

7 days ago


Newport News, Virginia, United States MasterCorp Full time

We are seeking a skilled and detail-oriented Customer Service Representative to join our team at MasterCorp, Inc.

Company Overview

At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence.

Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are committed to delivering outstanding results for our clients and exceeding their expectations.

Salary

The estimated salary for this position is $18 per hour, with opportunities for advancement and career development.

Job Description

As a Customer Service Representative, you will be responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. This includes:

  • Answering and coordinating all phone and radio calls
  • Delegating tasks between employees equally
  • Recording lost and found items and ensuring safe storage
  • Filing daily paperwork
  • Maintaining a sense of urgency to ensure units are turned on time
  • Assisting in linen inventories and supplies as directed
  • Assisting in solving guest complaints promptly
  • Making guest deliveries as directed
  • Assisting resort guests and owners as needed
Required Skills and Qualifications

To be successful in this role, you will need:

  • Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
  • Proven experience with operations of office equipment
  • Basic computer knowledge
  • Skill in performing multiple tasks at once
  • Skill in making appropriate decisions
  • Proven planning and scheduling capabilities
  • Ability to read, write, and do basic math
Benefits

We offer a competitive benefits package, including:

  • Paid Time Off
  • Medical
  • Holiday Pay
  • Vision and Dental (after 6 months of employment)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • Newport News, Virginia, United States Ladgov Corporation Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Ladgov Corporation.This role is based in Newport, RI and offers a competitive salary of $ $45,000 - $60,000 per year, commensurate with experience. The successful candidate will have a bachelor's degree and at least two years of relevant experience.Key Responsibilities:Main...


  • Newport News, Virginia, United States LaborMAX Staffing Full time

    LaborMAX Staffing Overview We are a leading staffing agency dedicated to providing exceptional service to our clients and candidates. At LaborMAX Staffing, we understand the importance of reliable transportation in today's fast-paced business environment. That's why we are seeking a highly skilled and organized Customer Service Representative to...


  • Newport News, Virginia, United States Loves Travel Stops & Country Store Full time

    Welcome to Loves Travel Stops & Country Stores, a family-owned enterprise with a 60-year history of innovation and perseverance.We are seeking a skilled Customer Service Representative to join our team, driving the company forward and building a rewarding career with unmatched growth opportunities.As a Customer Service Representative, you will be responsible...


  • Newport News, Virginia, United States LaRosa's Full time

    LaRosa's Job OpportunityWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative in Newport. This role involves providing excellent customer service, handling cash transactions, and maintaining a clean and welcoming environment for our guests.In this position, you will have the opportunity to work in a...


  • Newport News, Virginia, United States ProSol Full time

    ProSol: A Thriving Community PartnerWe are a dynamic team at ProSol, serving the Virginia Beach community with exceptional service options. Our mission statement emphasizes the leadership we have in place, driving innovation to stay ahead in our industry.The Verizon Customer Service Representative role is part of our Customer Service and Sales team, focusing...


  • Newport News, Virginia, United States Global Partners Full time

    At Global Partners LP, we're seeking a skilled and customer-focused Guest Service Associate/Cashier to join our team. As a key member of our retail sales team, you'll play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our guests.We offer a competitive salary of approximately $35,000 - $45,000 per...


  • Newport News, Virginia, United States Shree Avdhut Partnership Ltd Full time

    Job OverviewWe are seeking a highly organized and communicative Customer Service Representative to join our team at Shree Avdhut Partnership Ltd. as a Room Operations Coordinator.Responsibilities and TasksAccommodate patrons by assigning rooms, confirming reservations, and providing exceptional customer service.IDentify areas of improvement to enhance...


  • Newport News, Virginia, United States Ollie's Bargain Outlet, Inc. Full time

    Company OverviewOllie's Bargain Outlet, Inc. operates a network of stores across the United States, providing our customers with exceptional value and service.Job DescriptionWe are seeking a skilled Sales Associate to support our sales team in a dynamic retail environment.Key ResponsibilitiesGreet and acknowledge every customer as they enter and exit the...


  • Newport News, Virginia, United States Wingstop Full time

    Earn an estimated $12.50-$15 per hour as a Wingstop Team Member at our location on Jefferson Ave #700. As a face and voice of Wingstop, you will deliver world-class service to our guests by acting as the first point of contact, providing authentic experiences, and interacting with guests to take orders and deliver food.Key Responsibilities:Act as the face...


  • Newport News, Virginia, United States TJ Maxx Full time

    About the Role:TJ Maxx is looking for a highly motivated and customer-focused individual to join their sales team as a Sales Associate.Key Responsibilities:Engage with all customers to provide an exceptional shopping experienceRing customer purchases and returns accurately, while counting change back to the customerPromote credit and loyalty programs to...


  • Newport News, Virginia, United States Cooper Connect Full time

    Job OverviewThe Cooper Connect team is seeking a dedicated and enthusiastic Crew Member to join our team at the Patrick Henry Mall location. As a Crew Member, you will be part of a fast-paced environment where you will prepare safe, tasty food with state-of-the-art equipment.Key ResponsibilitiesMaintain a clean work environment with high standards and...


  • Newport News, Virginia, United States Smart Foodservice Stores LLC Full time

    Company OverviewAt Smart Foodservice Stores LLC, we are committed to delivering exceptional customer experiences through our team members. Our Retail Sales Associates play a crucial role in ensuring our customers have an enjoyable shopping experience.


  • Newport News, Virginia, United States Smart Foodservice Stores LLC Full time

    Welcome to Smart Foodservice Stores LLC, where we strive for excellence in customer satisfaction and service. We are seeking a highly motivated and dedicated individual to join our team as a Retail Sales Associate.About the RoleWe offer a competitive salary, ranging from $13.00 to $21.00 per hour, depending on experience and qualifications. This role is...


  • Newport News, Virginia, United States European Wax Center VA Full time

    **Welcome to European Wax Center**We are seeking a highly skilled Guest Service Sales Associate to join our team in Newport News, VA. As a representative of our brand, you will be responsible for providing exceptional service to our guests and ensuring they have an unforgettable experience.About Our BenefitsCompetitive pay and benefits packageOpportunities...


  • Newport News, Virginia, United States DISH Full time

    OverviewDISH is a leading provider of satellite television and internet services, dedicated to delivering exceptional customer experiences through innovative solutions. Our team of skilled technicians plays a vital role in bringing our vision to life by providing top-notch installations and support to customers across the country.Job SummaryWe are seeking...


  • Newport News, Virginia, United States Genius Talent Full time

    Job DescriptionWe are seeking a highly skilled Loan Servicing Representative to join our team at Genius Talent. In this role, you will be responsible for performing a wide range of consumer loan servicing duties and requirements in accordance with regulations, company policies, and procedures.Key Responsibilities:Perform title record fulfillment, perfection,...


  • Newport News, Virginia, United States Edward Jones Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Financial Services Representative to join our team. In this role, you will be responsible for delivering exceptional personalized service to ensure clients feel understood and informed.Key ResponsibilitiesDeepen and Broaden Client Relationships: Develop and maintain strong relationships with...


  • Newport News, Virginia, United States Insight Pest Solutions LLC Full time

    About Insight Pest SolutionsWe are a privately-owned pest control company that prioritizes exceptional customer service, innovative training for our technicians, cutting-edge service technology, and a work environment that fosters growth and development. Our commitment to delivering high-quality services sets us apart in the industry.Job OverviewThis role is...


  • Newport News, Virginia, United States Piedmont Airlines, Inc Full time

    Job SummaryWe are seeking a motivated and reliable Customer Service Supervisor to join our team at Piedmont Airlines, Inc. As a key member of our airport operations team, you will be responsible for managing the operational activities of the department in accordance with established policies and procedures.About UsPiedmont Airlines, Inc. is a leading...


  • Newport News, Virginia, United States McDonald's Full time

    We are seeking a highly motivated and results-driven Customer Service Manager to join our team. In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that customers receive exceptional service and high-quality food products.Key Responsibilities:Lead shifts and ensure that all staff members are properly trained...