Medical Assistant

4 weeks ago


Philadelphia, Pennsylvania, United States Guidehealth Full time
Job Summary

We are seeking a highly skilled Medical Assistant - Healthguide to join our team at Guidehealth. As a Medical Assistant - Healthguide, you will play a critical role in strengthening the connection between patients and their primary care physicians, improving patient health and well-being, and navigating patients through their care.

Key Responsibilities
  • Engage with patients to understand their needs and concerns, and provide guidance on managing their care.
  • Work closely with medical practice staff and Guidehealth's Case Management team to manage a targeted population of patients.
  • Assist patients in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice, and implementing high-impact care plans.
  • Accurately document patients' medical history and medical issues in the electronic health record (EHR).
  • Understand the referral and prior authorization process, and escalate medical issues to the Health Guide Registered Nurse, Primary Care Physician Medical practice, or Guidehealth leadership as needed.
Requirements
  • Certified or Registered Medical Assistant OR certified EMT required.
  • Bilingual (English and Arabic) required.
  • A love for patient coordination to serve people with complex medical and social needs.
  • Exceptional conversation skills and the ability to precisely document patient interviews leveraging software and in real time.
  • Experience and understanding of medical terminology and the function of a primary care physician practice.
  • Knowledge of social determinates of health.
  • Demonstrated use and comfort with documentation within electronic health records (EHRs), care management analytics databases, use of computer programs, databases, and a variety of software programs.
What We Offer
  • The base pay range for this role is between $21 to $24 per hour paid bi-weekly.
  • A commitment to diversity, inclusion, and belonging, with a focus on creating a workplace that is welcoming and inclusive for all employees.

At Guidehealth, we are dedicated to making great healthcare affordable, improving the health of patients, and restoring the fulfillment of practicing medicine for providers. We are a physician-led organization that empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about patient care and have the skills and experience required for this role, we encourage you to apply.



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