Assistant Branch Manager

6 days ago


Andover, Massachusetts, United States Orion Talent Full time
Assistant Branch Manager Job Description

Orion Talent, a leading military recruiting firm, is seeking a highly skilled Assistant Branch Manager to join their team. As a key member of the branch management team, you will play a crucial role in ensuring efficient operations and delivering exceptional customer service to drive profitability.

Key Responsibilities:
  • Assist the Branch Manager in overseeing branch operations, including personnel management, standards, and expectations.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Maintain a positive company image by providing excellent customer service and ensuring compliance with policies and procedures.
  • Oversee general compliance and adherence to safety protocols, including HACCP and OSHA, security, inventory, and accountability.
  • Set operational goals and objectives for the branch and monitor progress to achieve desired outcomes.
  • Assist with mentorship, coaching, and development of Department Managers, annual performance reviews, promotions, and other applicable actions.
  • Maintain effective communication with corporate partners and ensure accurate and timely reporting.
Requirements:
  • 4 years' experience in management and operations.
  • Familiarity with warehouse, retail, or mass merchandising beneficial.
  • Excellent oral and written communication skills.
  • Ability to prioritize and manage competing deadlines.
  • Understanding of profit/loss, inventory control, hiring/training, payroll, security/loss prevention.
  • Strong customer service and satisfaction mentality, able to adapt and address challenges.

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