Food Service Expediter

2 weeks ago

Atlanta, Georgia, United States Southern Proper Hospitality Group Full time

Culinary Runner

Location: To be determined

Summary:

The role of a Culinary Runner is crucial in the hospitality industry, acting as a bridge between patrons and kitchen staff. This position is vital for ensuring customer satisfaction, requiring both independent decision-making and teamwork.

Key Responsibilities:

The Culinary Runner is responsible for:

  • Facilitating communication of orders and information between the front of house and kitchen.
  • Ensuring food is prepared in the correct order and presented attractively to customers.
  • Coordinating the timing of food delivery to guarantee that all dishes for a table arrive simultaneously.
  • Explaining special requests to kitchen staff and notifying servers of any menu item shortages.
  • Overseeing the final presentation of dishes, ensuring they are garnished and free from any imperfections.

Order Fulfillment:

The primary duty of a Culinary Runner is to ensure that customer orders are delivered promptly and accurately. This includes:

  • Passing orders to kitchen staff and inspecting completed dishes to meet quality standards.
  • Ensuring compliance with hygiene regulations during food delivery.
  • Notifying servers when orders are ready for service.
  • Maintaining a smooth workflow between the kitchen and serving staff.

Preferred Skills:

A successful Culinary Runner should possess:

  • Excellent communication skills and the ability to work well with diverse personalities.
  • A friendly demeanor and a willingness to assist others.
  • Strong command of the English language, particularly in upscale dining environments.
  • Experience in a fast-paced restaurant setting.

Essential Job Skills:

Key skills required for this position include:

  • Leadership: Guiding both waitstaff and kitchen personnel to ensure timely food preparation and delivery.
  • Palate Sensitivity: Ensuring each dish meets taste and presentation standards.
  • Time Management: Effectively managing time to prevent food spoilage and ensure customer satisfaction.

Duties and Responsibilities:

To excel in this role, the Culinary Runner must be able to:

  • Communicate effectively.
  • Handle multiple tasks simultaneously.
  • Maintain composure in high-pressure situations.

Work Environment:

This position operates in a dynamic and fast-paced environment, requiring the ability to remain on your feet for extended periods. Flexibility for evening and weekend shifts may be necessary.

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