Service Delivery Director

4 days ago


Arcadia, California, United States Gold's Gym - SoCal Full time
Job Summary

We are seeking a highly skilled Service Delivery Director to oversee membership operations at Gold's Gym - SoCal. The ideal candidate will have in-depth knowledge of our products and programs, with a proven track record of driving success.

Main Responsibilities:
  • Lead a high-performing membership team that aligns with company initiatives and culture.
  • Ensure project milestones are met and budgets are adhered to.
  • Enforce club rules, policies, and procedures.
  • Manage membership sales generation.
  • Develop and monitor metrics including employee retention and satisfaction.
Requirements:
  • Sound business judgment and strong analytical skills.
  • Effective communication and delegation skills.
  • Strong leadership qualities with excellent motivational, communication, and team-building skills.
  • College degree preferred.
  • CPR Certification required.
Benefits:
  • Work in a dynamic environment with great people.
  • Competitive benefits package including 401k, medical, vision, dental, gym memberships, and discounts.
  • Opportunities for growth within the company.

Estimated Salary: $65,000 - $85,000 per year



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