Customer Service Team Associate

4 days ago


Arcadia, California, United States Lily Hoa - State Farm Agent Full time

Lily Hoa - State Farm Agent is excited to announce the hiring of a Customer Service Team Associate to join our dynamic team As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing customer inquiries, and maintaining accurate client records.

About the Role

This is a fantastic opportunity for a motivated and results-driven individual who is passionate about providing top-notch customer service. You will work closely with our agency team members to ensure seamless communication and service delivery.

Key Responsibilities
  • Handle customer inquiries via phone, email, or in-person, providing timely and effective solutions.
  • Update client records to ensure accurate information and maintain a high level of customer satisfaction.
  • Collaborate with the team to develop and implement customer retention strategies.
What We Offer
  • A competitive annual salary of $58,000, based on experience and performance.
  • Opportunities for growth and development within our organization.
  • A comprehensive benefits package, including health insurance, paid time off, and training & development opportunities.


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