Front Desk Associate

2 weeks ago


New York, New York, United States True North Hotel Group Full time
Front Desk Associate Job Description

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Residence Inn in Fishkill, NY.

Key Responsibilities:
  • Guest Services: Greet guests, check them into the hotel, and provide room keys, directions, and other assistance as needed.
  • Communication: Respond to guest inquiries, either in person or over the phone, and resolve any issues or concerns.
  • Support Services: Assist guests with dining, entertainment, and transportation reservations, and provide general information about the hotel and local area.
  • Clerical Duties: Answer phone calls, take messages, enter reservations, file documents, photocopy, fax, and mail as needed.
Requirements:
  • Education: High school diploma or equivalent, or one to three months of related experience and/or training.
  • Physical Abilities: Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Experience: Previous experience in hospitality is a plus.

We are an Equal Opportunity employer and welcome applications from qualified candidates. All applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.


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