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Patient Advocate Representative

2 months ago


Memphis, Tennessee, United States Conifer Health Solutions Full time
Job Summary

Conifer Health Solutions is seeking a skilled Patient Advocate Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive the best possible care and support.

Key Responsibilities
  • Conduct thorough interviews with patients and/or family members to assess their needs and eligibility for various programs.
  • Record and maintain accurate documentation of all activities performed on patient accounts, including financial clearance and collections.
  • Develop and maintain strong relationships with patients, hospital staff, and community resources to ensure seamless care coordination.
  • Collaborate with hospital case management, social services, and admissions staff to ensure timely and effective communication.
  • Conduct field visits to patient homes for skip tracing and document collection.
Requirements
  • High school diploma or equivalent required; minimum 2 years of experience in social services or hospital admitting.
  • Working knowledge of Federal, State, and County programs, as well as proficiency in Microsoft Office and Windows.
  • Excellent communication and interpersonal skills, with the ability to work independently and prioritize multiple tasks.
  • Bilingual (Spanish) preferred.
Work Environment

This role requires the ability to work in a fast-paced hospital environment, with frequent interaction with patients, staff, and community resources. Some travel may be required.

About Conifer Health Solutions

Conifer Health Solutions is a leading healthcare company that provides innovative solutions to help healthcare organizations succeed. We are committed to delivering exceptional care and support to our patients and communities.