Customer Service Lead

4 weeks ago


San Jose, California, United States Sprouts Farmers Market Full time

Join our vibrant team as a Customer Service Lead at Sprouts Farmers Market, where you'll play a crucial role in ensuring every customer leaves with a smile on their face. With a salary range of $42,000-$52,000 per year, you'll have the chance to grow your skills and contribute to our mission of nourishing our communities.

**Responsibilities:**

  • Lead by example, demonstrating exceptional customer service skills and promoting a positive store atmosphere.
  • Train and mentor staff members on customer service best practices and conflict resolution techniques.
  • Monitor customer feedback and implement improvements to enhance the overall shopping experience.

Requirements:

  • A minimum of 1 year of retail customer service experience, preferably in a leadership role.
  • Strong interpersonal and communication skills, with the ability to build rapport with customers and colleagues alike.
  • Ability to remain calm and composed in fast-paced situations, while prioritizing customer needs.

About Our Culture:

We believe in treating our employees like family, offering a supportive work environment that encourages open communication and collaboration. As a Customer Service Lead, you'll be part of a dynamic team that's passionate about delivering top-notch customer service and exceeding expectations.



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