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Full Time Branch Ambassador

2 months ago

New Orleans, Louisiana, United States Capital One National Association Full time
About the Role

We are seeking a highly motivated and customer-focused Branch Ambassador to join our team at Capital One National Association. As a Branch Ambassador, you will play a vital role in delivering an exceptional customer experience and providing personalized support to our customers.

Key Responsibilities
  • Provide exceptional customer service and support to customers in a fast-paced branch environment
  • Assist customers with a wide range of transactions, including check cashing, deposits, transfers, and withdrawals
  • Monitor fraud mitigation and adhere to established operational policies and procedures
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience
  • Support customers in all areas of the branch, from cash handling and service needs to rotating throughout the branch based on customer needs
Requirements
  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales, or Customer Service experience
  • At least 6 months of cash handling experience
Preferred Qualifications
  • Associate's degree
  • 2+ years of Retail, Sales, or Banking Experience
About Capital One

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. We promote a drug-free workplace and consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.