Customer Service Representative

3 days ago


Miami, Florida, United States Riviera Dining Group Inc Full time
Job Overview
Riviera Dining Group Inc is seeking a highly motivated Server Assistant to join our team. As a key member of our dining room staff, you will play a vital role in delivering exceptional customer service and ensuring seamless table maintenance. If you possess excellent communication skills and are able to multitask effectively, we encourage you to apply for this exciting opportunity.

About the Role
This Server Assistant position is responsible for executing table maintenance duties with precision and attention to detail. You will greet guests warmly, serve them bread and butter, and water, while maintaining cleanliness and organization of bus stations and service areas. Your goal will be to provide top-notch guest services as directed by front servers and management. This role requires strong teamwork skills, effective communication, and a passion for delivering world-class customer experiences.

Key Responsibilities
Some essential responsibilities of this role include checking tables for completeness of setting, ensuring the dining area, tables, and chairs are spotless, and maintaining stock levels throughout your shift. You will also be responsible for communicating all '86'd items to managers promptly, adhering to departmental policies and procedures, and attending employee meetings to contribute suggestions for improvement. Your commitment to excellence and ability to work well under pressure will be invaluable assets to our team.

Requirements
To succeed in this role, you must have a state-compliant food handling certificate, be detail-oriented, and possess effective written and interpersonal communication skills. Additionally, you should be able to multi-task efficiently, demonstrate self-motivation and performance-driven behavior, and maintain professionalism and courtesy at all times. A valid driver's license and reliable attendance are also required.

Benefits
We offer competitive compensation packages including an estimated $45,000 annual salary, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and innovation. Join our Riviera Dining Group Inc team today and become part of a forward-thinking organization that prioritizes exceptional customer experiences and community involvement.

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