Bilingual Customer Service Representative
1 day ago
**About the Role:**
We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer concerns, and achieving sales goals.
Job Description:
The successful candidate will have a strong passion for delivering outstanding customer experiences, excellent communication skills, and the ability to work in a fast-paced retail environment. Key responsibilities include:
- Assisting customers in person and over the phone with their paint needs
- Building trust relationships with wholesale and retail customers
- Processing sales transactions accurately and consistently
- Maintaining precise work order files and formulas
- Stocking shelves and setting up displays
Requirements:
- Must be at least 18 years old
- Must be legally authorized to work in the country of employment without needing sponsorship
- Must be able to read, write, comprehend, and communicate in English and Spanish
- Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally
Preferred Qualifications:
- Have a valid, unrestricted driver's license
- Have at least one year of experience working in a delivery, retail, or customer service position
About the Benefits:
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience, and a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching. Additionally, we provide opportunities for professional growth and development, and a fun and dynamic work environment.
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