Store Manager
3 hours ago
GlassesUSA is seeking a highly motivated Store Manager to join our rapidly growing retail team. As a Store Manager, you will be responsible for leading our store team to achieve sales, operational, and customer service goals.
Key Responsibilities:
- Oversee daily store operations and provide exceptional customer service.
- Assist customers through the entire shopping journey and guide the store team to achieve sales targets.
- Report on store sales performance, buying trends, and customer needs.
- Build and foster an engaged team through recruitment, onboarding, training, and development.
- Investigate underlying causes of recurring problems and develop long-term solutions.
- Maintain outstanding store condition and visual merchandising standards.
- Manage daily scheduling and payroll for the store team.
- Oversee inventory management and ensure the store is well-stocked with merchandise.
- Ensure compliance with company policies, procedures, and legal requirements.
Requirements:
- 3+ years of experience in a managerial role at a complex, customer-focused retailer.
- Proven track record of improving sales results and delivering exceptional customer service.
- Ability to build, coach, and retain a high-performing team.
- Decision-making skills and ability to communicate ideas clearly.
- Resourceful problem-solving skills and ability to think outside the box.
- Passion for providing outstanding service.
- Proficiency in Microsoft Office Suite.
- Understanding of eyewear products and eye health (a significant advantage).
Benefits:
- Health, Vision, and Dental insurance
- Life and Short-Term Disability insurance
- Paid Time Off
- Paid Sick Time
- Bereavement Policy
- Optical Education Reimbursement
- Free Eyewear
New York City Pay Range:
- Hourly pay range start: $34
- Hourly pay range end: $36
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