Store Manager

3 hours ago


Garden City, New York, United States GlassesUSA Full time
About the Role

GlassesUSA is seeking a highly motivated Store Manager to join our rapidly growing retail team. As a Store Manager, you will be responsible for leading our store team to achieve sales, operational, and customer service goals.

Key Responsibilities:

  • Oversee daily store operations and provide exceptional customer service.
  • Assist customers through the entire shopping journey and guide the store team to achieve sales targets.
  • Report on store sales performance, buying trends, and customer needs.
  • Build and foster an engaged team through recruitment, onboarding, training, and development.
  • Investigate underlying causes of recurring problems and develop long-term solutions.
  • Maintain outstanding store condition and visual merchandising standards.
  • Manage daily scheduling and payroll for the store team.
  • Oversee inventory management and ensure the store is well-stocked with merchandise.
  • Ensure compliance with company policies, procedures, and legal requirements.

Requirements:

  • 3+ years of experience in a managerial role at a complex, customer-focused retailer.
  • Proven track record of improving sales results and delivering exceptional customer service.
  • Ability to build, coach, and retain a high-performing team.
  • Decision-making skills and ability to communicate ideas clearly.
  • Resourceful problem-solving skills and ability to think outside the box.
  • Passion for providing outstanding service.
  • Proficiency in Microsoft Office Suite.
  • Understanding of eyewear products and eye health (a significant advantage).

Benefits:

  • Health, Vision, and Dental insurance
  • Life and Short-Term Disability insurance
  • Paid Time Off
  • Paid Sick Time
  • Bereavement Policy
  • Optical Education Reimbursement
  • Free Eyewear

New York City Pay Range:

  • Hourly pay range start: $34
  • Hourly pay range end: $36

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