Accounts Receivable Escalation Manager

2 months ago

Carrollton, Texas, United States DuraServ Corp Full time
Job Overview

Position Summary

The Manager of Accounts Receivable Escalations is tasked with directing and managing the comprehensive accounts receivable operations, ensuring the AR department functions efficiently for all accounts that are over 30 days overdue. This position entails supervising AR personnel, applying best practices, and collaborating with various departments to enhance cash flow, reduce bad debt, and uphold robust customer relations. The role involves direct interaction with Sales, Operations, and Leadership Teams to guarantee adherence to escalation protocols.


Key Responsibilities

  1. Lead and mentor the AR Escalations team, offering direction, training, and support to foster high performance and professional growth.
  2. Manage the daily functions of the accounts receivable department, which includes invoicing, cash application, collections, and account reconciliation.
  3. Formulate and execute strategies aimed at refining AR processes, decreasing outstanding receivables, and improving cash flow.
  4. Identify opportunities for process enhancements and spearhead initiatives to boost efficiency and effectiveness.
  5. Compile and present regular reports on AR performance, aging analysis, cash flow forecasts, and key performance indicators to senior management.
  6. Engage in cross-departmental projects and initiatives to align with overall business goals.
  7. Ensure adherence to all applicable regulations, laws, and internal policies concerning accounts receivable.
  8. Monitor and manage risks associated with AR, implementing controls to mitigate potential challenges.
  9. Conduct regular performance evaluations and establish objectives for team members.
  10. Perform additional duties as assigned.

Required Knowledge, Skills, and Abilities

  • Understanding of accounts receivable and collection processes
  • Strong negotiation capabilities
  • Proficiency in cash flow analysis
  • Skills in compliance auditing and monitoring
  • Familiarity with credit and collections software
  • Ability to manage and lead a team

Leadership Competencies

At DuraServ, the following competencies are crucial for success in this role:

Action Orientation ● Effective Communication ● Customer Centricity ● Quality Decision Making ● Results Driven ● Accountability ● Trust Building ● Commitment to Self-Development

Supervisory Duties

  • This role oversees approximately 4 direct reports.

Work Environment and Physical Requirements

  • Office-based environment
  • Extended periods of sitting at a desk and utilizing a computer
  • Ability to lift up to 15 pounds occasionally

Travel Requirements

  • This position does not require any planned business travel.

Education and Experience

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline (Preferred)
  • 5+ years of experience in accounts receivable, including at least 3 years in a supervisory capacity.
  • Demonstrated experience in managing AR processes and leading a team.
  • Familiarity with industry-specific AR practices and regulations.

Disclaimer

This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with the position. Responsibilities may change or new ones may be assigned at any time.

EEO Statement

DuraServ is an equal opportunity employer. We prohibit discrimination and provide equal employment opportunities to all team members and applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.

  • Accounting Manager AR Escalations

    3 weeks ago

    Carrollton, Texas, United States DuraServ Corp Full time

    Job DescriptionJob SummaryThe AR Escalations Manager is responsible for overseeing and managing the entire accounts receivable process, ensuring the efficient and effective operation of the AR department for all accounts greater than 30 days outstanding. This role involves supervising AR staff, implementing best practices, and working closely with other...

  • Accounts Receivable Specialist

    4 weeks ago

    Carrollton, Texas, United States LHH Recruitment Solutions Full time

    Accounts Receivable Specialist Job DescriptionLHH Recruitment Solutions is partnering with a reputable company in North Dallas to fill a key Accounts Receivable Specialist position. This company is a leader in the flooring industry, and they are looking for a talented AR professional with strong experience in full cycle accounts receivable.Key...

  • Accounts Receivable Specialist

    4 weeks ago

    Carrollton, Texas, United States LHH Recruitment Solutions Full time

    Accounts Receivable Specialist Job DescriptionLHH Recruitment Solutions is partnering with a reputable company in North Dallas to fill a key Accounts Receivable Specialist position. This company is a leader in the flooring industry, and they are looking for a talented AR professional with strong experience in full cycle accounts receivable.Key...

  • Accounts Receivable Specialist

    4 days ago

    Carrollton, Texas, United States Compass Group, North America Full time

    Job Summary:We are seeking a highly skilled Accounts Receivable Specialist to join our team at Compass Group, North America. As a key member of our Financial Division, you will play a critical role in ensuring service-oriented customer relationship management and efficient financial operations.Key Responsibilities:Monitor credits and debits for accounts,...

  • Accounts Receivable Specialist

    2 weeks ago

    Carrollton, Texas, United States Thomas, Edwards Group Full time

    Accounts Receivable Generalist OpportunityWe are seeking a highly skilled and detail-oriented Accounts Receivable Generalist to join our team at Thomas, Edwards Group. As a key member of our finance team, you will play a critical role in ensuring the timely and accurate application and reconciliation of payments to customer accounts.Key...

  • Accounts Receivable Specialist

    1 month ago

    Carrollton, Texas, United States Creative Financial Staffing Full time

    Accounts Receivable SpecialistWe are seeking a detail-oriented and organized Accounts Receivable Specialist to join our team at Creative Financial Staffing. As an integral part of our accounting department, you will play a vital role in overseeing the financial transactions of our organization, ensuring collections are both timely and accurate.About the...

  • Accounts Receivable Collections Specialist

    3 weeks ago

    Carrollton, Texas, United States Impact Floors of Texas LLC Full time

    Accounts Receivable Collections SpecialistImpact Floors of Texas LLC is seeking a highly skilled and detail-oriented Accounts Receivable Collections Specialist to join our team. As a key member of our finance department, you will be responsible for collecting outstanding payments, analyzing accounts, and communicating with customers to resolve...

  • Account Manager

    1 month ago

    Carrollton, Texas, United States Jason Templeton - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and results-driven individual to join our team as an Account Manager. As a key member of our agency, you will have the opportunity to build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.ResponsibilitiesCollaborate with the...

  • Accounting Manager

    4 weeks ago

    Carrollton, Texas, United States Community Choice Financial Family of Brands Full time

    Job Title: Accounting ManagerAt Community Choice Financial Family of Brands, we are seeking an experienced Accounting Manager to join our team. As an Accounting Manager, you will be responsible for overseeing the financial operations of our company, ensuring accurate and timely financial reporting, and providing financial guidance to management.Key...

  • Accounting Manager

    2 weeks ago

    Carrollton, Texas, United States Community Choice Financial Family of Brands Full time

    Job Title: Accounting ManagerAt Community Choice Financial Family of Brands, we are seeking an experienced Accounting Manager to join our team. As an Accounting Manager, you will be responsible for analyzing financial information and preparing financial reports to determine or maintain record of assets, liabilities, profit and loss, tax liability, or other...

  • Account Manager

    1 week ago

    Carrollton, Texas, United States Cantex Continuing Care Network Full time

    Job Title: Account ManagerCantex Continuing Care Network is seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for lead generation and communicating with long-term care residents and their families to educate them on our customized NP Care Model.Key Responsibilities:Generate an average...

  • Accounting Manager

    2 weeks ago

    Carrollton, Texas, United States Community Choice Financial Family of Brands Full time

    Job Summary:The Accounting Manager is responsible for overseeing the financial operations of the organization, ensuring accurate and timely financial reporting, and providing financial guidance to management. This role requires strong analytical and problem-solving skills, as well as excellent communication and leadership abilities.Key Responsibilities:*...

  • Financial Planning and Accounting Manager

    3 days ago

    Carrollton, Texas, United States Armstrong Full time

    Job Description for Controller at ArmstrongAs a key member of the leadership team at Armstrong, the Controller plays a vital role in overseeing all financial planning, accounting processes, and banking relationships. This position is responsible for ensuring the accuracy and timeliness of financial reporting, as well as identifying areas for cost reduction...

  • Receiving Coordinator

    2 weeks ago

    Carrollton, Texas, United States CornerStone Staffing Full time

    Job SummaryCornerStone Staffing is seeking a highly organized and detail-oriented Receiving Clerk to join our team. As a Receiving Clerk, you will be responsible for verifying and maintaining records on incoming and outgoing shipments, ensuring accurate inventory levels and efficient logistics.Key Responsibilities:Verify and record incoming merchandise or...

  • Warehouse Receiver

    4 weeks ago

    Carrollton, Texas, United States 99 Ranch Market Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Receiver to join our team at 99 Ranch Market. As a key member of our receiving team, you will be responsible for ensuring that all products meet our high standards and are properly stored and labeled.ResponsibilitiesInspect and receive vendor or internal shipments to ensure products...

  • Private Client Services Account Manager

    1 week ago

    Carrollton, Texas, United States Marsh LLC Full time

    About the RoleWe are seeking a highly skilled Private Client Services Account Manager to join our team at Marsh McLennan Agency (MMA). As a key member of our team, you will be responsible for delivering exceptional client service and driving business growth through strategic account management.Key ResponsibilitiesProcess and manage client accounts, including...

  • Account Manager

    4 days ago

    Carrollton, Texas, United States Johns Lyng USA Full time

    Account ManagerAs a key member of our team, you will be responsible for managing and expanding client relationships, driving new business, and organizing impactful marketing events. Our company, Reconstruction Experts, specializes in thorough and detailed reconstruction work, ensuring every aspect of the construction plan is meticulously handled.About the...

  • Accounting Manager

    3 weeks ago

    Carrollton, Texas, United States LHH Recruitment Solutions Full time

    Job OpportunityWe are seeking a highly skilled Accounting Manager to join our team at LHH Recruitment Solutions. The successful candidate will be responsible for ensuring accurate financials, acting as a business partner to other divisions, leading and developing staff, and creating an environment of efficiency.This position offers a competitive salary of...

  • Warehouse Receiver

    2 weeks ago

    Carrollton, Texas, United States Builders FirstSource Full time

    Job SummaryBuilders FirstSource is seeking a skilled Receiver to manage the flow of materials to customers. As a key member of our team, you will be responsible for:Coordinating the delivery of materials to ensure timely and accurate receiptDeveloping and maintaining master schedules to optimize delivery sequences and lead timesPreparing and processing...

  • Account Manager

    4 days ago

    Carrollton, Texas, United States Johns Lyng USA Full time

    Job Summary:As a key member of the Johns Lyng USA team, the Account Manager will play a pivotal role in driving business growth and client satisfaction. This role requires a strong understanding of sales and marketing principles, as well as excellent communication and interpersonal skills.About the Company:Johns Lyng USA is a leading provider of...