Customer Service Representative

3 weeks ago


Edison, New Jersey, United States Manpower Inc Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at a leading logistics company. As a key member of our Operations and Dispatch teams, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and a customer-first mindset.

Key Responsibilities
  • Handle inbound and outbound customer calls and emails to resolve issues and concerns in a timely manner
  • Collaborate with internal teams to ensure timely deliveries and resolve any operational challenges
  • Process changes or cancellations to orders and track delivery routes
  • Provide excellent customer service and support to ensure customer satisfaction
Requirements
  • High School diploma or equivalent
  • 1-2 years of related experience in a call center environment
  • Strong customer service skills and ability to resolve issues
  • Solid ability to multitask and prioritize tasks effectively
What We Offer
  • Competitive salary and opportunities for growth and development
  • Supportive and dynamic team environment
  • Temporary to permanent opportunity with potential for long-term career growth
  • Health benefits after 3 months of employment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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