Customer Service Sales Associate

2 weeks ago


Kennedy Space Center, United States Hilton Grand Vacations Full time
Job Overview

At Hilton Grand Vacations, we take pride in fostering a diverse workforce that reflects the variety of vacation experiences we provide. Our commitment is to nurture a workplace that promotes personal and professional growth, enabling our team members to enhance their skills and acquire new ones to further their careers. If you are eager to elevate your career, consider a position within our Call Center division and embark on a rewarding journey.

As an Inbound Sales Consultant, you will leverage your communication skills and positive attitude to assist prospective guests in realizing their vacation aspirations. Your responsibilities will include engaging with potential clients via phone, qualifying leads, and marketing our exclusive vacation packages that showcase our luxurious properties.

  • Promote vacation packages for various locations while adhering to corporate telemarketing guidelines in both inbound and outbound settings.
  • Utilize training techniques to address objections and successfully close sales.
  • Provide only authorized information from HGV and ensure its accuracy.
  • Maintain a positive and enthusiastic demeanor when interacting with guests, colleagues, supervisors, and management.

Position Details

  • Compensation structure includes hourly pay plus commission (Top performers can earn over $100,000 annually).
  • Training Schedule: Paid training spans 4 weeks, Monday through Friday from 9:00 AM to 5:00 PM.
  • Employment Type: Full Time with multiple shift options available.
  • Work Environment: On-site.

Why Employees Appreciate Working Here

· Access to earned wages before payday through DailyPay*.

· Comprehensive Medical, Dental, Vision, and 401(k) plans with company match starting from Day One.

· Generous Paid Time Off and Sick Leave policies.

· GO Hilton program offering discounted hotel rates globally.

· Tuition reimbursement opportunities.

· Recognition programs and rewards for outstanding performance.

· Opportunities for internal advancement and career development.

· And much more.

Qualifications

At Hilton Grand Vacations, our mission is to brighten someone's day, every day. We thrive in a dynamic and energetic environment where we assist our guests in experiencing life at its finest by sending them to exciting destinations and allowing them more time to reconnect. Discover the joy of creating lasting memories and demonstrating to our guests how grand life can truly be.

To succeed in this role, candidates must meet the following minimum qualifications:

  • High school diploma or equivalent experience.
  • Preferred: 1 year of prior sales or telesales experience.
  • Strong typing skills and proficiency in computer usage.
  • An engaging and outgoing personality with a passion for helping others achieve their vacation ownership dreams.

Preferred Qualifications

  • Experience in the timeshare industry is a plus.
  • Prior experience in an inbound or outbound sales call center environment.
  • Proficiency in Microsoft Office, including Outlook and Word.

Our commitment to excellence has been recognized through numerous accolades, including our inclusion in Newsweek's Top 100 Most Loved Workplaces for 2022 and 2023, and being named a top company in Travel & Hospitality by LinkedIn in its 2022 Top Companies Industry Edition.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other employment benefits. Please reach out to us to request accommodations.


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