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Healthcare Services Director

2 months ago

Cleveland, Ohio, United States First Search Inc. Full time

Job Summary: First Search Inc. is seeking a highly skilled and experienced Front Office Manager to oversee the day-to-day operations of our medical practice.

About the Role: As the Front Office Manager, you will be responsible for managing the front office staff, supervising patient records, and ensuring compliance with HIPAA regulations. Your leadership skills and attention to detail will be crucial in maintaining high standards and ensuring smooth office operations.

Key Responsibilities:

  • Staff Management: Create and manage staff schedules, approve payroll, and supervise front office staff to ensure excellent patient service.
  • Record Keeping: Oversee electronic health records to ensure accuracy, compliance, and timely updates.
  • Process Improvement: Implement efficient office procedures and make necessary improvements to enhance patient experience and staff productivity.
  • Billing Support: Assist with insurance authorizations, medical billing processes, and ensure accurate and timely payment processing.
  • Schedule Management: Effectively manage providers' schedules to minimize wait times and ensure seamless patient flow.
  • Compliance Maintenance: Uphold HIPAA regulations, internal policies, and industry standards to maintain a secure and compliant environment.
  • Front Desk Assistance: Provide support with receptionist duties, including answering phone calls, responding to patient inquiries, and handling administrative tasks.

Requirements:

  • Education: Bachelor's degree in healthcare administration or a related field is preferred.
  • Experience: Previous supervisory experience in a medical office is required.
  • Skills: Strong organizational skills, familiarity with medical terminology, and basic computer proficiency are essential.

The Ideal Candidate: We are looking for a compassionate and dedicated leader who excels in managing and mentoring staff. Your experience in healthcare management, ability to handle multiple responsibilities, and passion for delivering excellent patient service make you the perfect fit for this role.